How long do I have to review QC photos?

There is no strict deadline, but approving within 48 hours keeps your order moving efficiently. Extremely delayed approvals may trigger reminder emails from support.

Can I request specific QC angles?

Yes, you can request additional photos of specific areas. These requests are usually free and processed within 24 hours.

What if QC looks fine but the item arrives damaged?

This is rare but both platforms have policies for shipping damage. Contact support immediately with photos of the damage and packaging. They will assess whether the damage occurred before or during shipping.

Guide6 min read

Kakobuy QC Guide: Understanding Quality Control

Master Kakobuy's QC process with this detailed guide on reading and interpreting QC photos.

What Is QC and Why It Matters

Quality Control (QC) photos are your safeguard in replica fashion shopping. Before your item ships from the warehouse to your address, warehouse staff photograph it from multiple angles. These photos show the exact item you will receive, allowing you to verify quality, check for defects, and confirm it matches your expectations. Skipping QC review is one of the biggest mistakes new shoppers make.

Understanding Kakobuy's QC Photo Layout

Kakobuy typically provides 3-5 photos per item arranged in a simple grid. The first photo shows the item head-on, the second shows the back or an alternate angle, and remaining photos focus on details like logos, tags, stitching, or any unique features. Shoes get front, side, back, sole, and detail shots. Clothing gets front, back, tag close-up, and logo detail shots.

What to Look For in QC Photos

Start with overall appearance, does the item look like the product you ordered? Check color accuracy against reference images if available. Examine stitching quality, looking for straight lines and consistent spacing. For printed items, verify print placement and color saturation. Check logos and branding elements for correct positioning and proportions. For shoes, inspect sole patterns, toe shape, and heel structure. Any significant deviation from expectations should be flagged.

Common Defects to Spot

Look for obvious issues like stains, tears, or misaligned prints. Check for loose threads, uneven stitching, or crooked logos. Color bleeding between adjacent colors is a common print defect. For shoes, check glue marks, asymmetry between left and right, and midsole texture consistency. Small imperfections are normal in replica items, but major defects warrant a return or exchange request.

How to Request Changes

If QC photos reveal an issue, contact support immediately with your order number and specific concerns. Describe the problem clearly and reference which photo shows it. Kakobuy's support team will coordinate with the seller for an exchange or refund. The process typically takes 3-5 days. Be specific in your requests, vague complaints are harder to address than detailed ones.

When to Approve Shipping

Approve shipping only when you are satisfied with what the photos show. Do not feel pressured to approve quickly, taking your time prevents disappointment. If the photos look good and match your expectations, click the approval button in your dashboard. Your item will be packed and shipped within 24 hours of approval. Delaying approval unnecessarily just extends your total wait time without benefit.